Please be informed, as per other recent updates - issues at Southampton port are continuing. We would like to flag this to all customers as we enter into the busy Xmas period as we do expect this to have a knock on effect with service levels and haulage availability.
The main issues are due to congestion, bad weather, unexpected system outage on 17/12 (now been resolved) and the lack of Vehicle Booking Slots (VBS) being made available to hauliers. Due to this disruption, it is now resulting in hauliers struggling for capacity which may have a knock on effect with us meeting required delivery dates.
We request that you try and be as flexible as possible during this time and try to reduce any last minute delivery amendments whilst also considering haulage availability may be limited
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Our CS and transport teams will keep you informed of any issues effecting your containers.
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