Given the change in stance from the government, hauliers are now ramping up their own actions to help continue operations during this unprecedented time.
Please see below generally summary of what most of our suppliers are now following to some extent and what we likewise need to follow.
Electronic and Paper POD:
Due to the nature of COVID-19, the virus can be spread through interaction with objects that have been handled by those who carry the virus. Drivers on arrival and departure from all sites must interact with staff in order to complete paperwork and confirm the delivery was completed. This naturally has been identified as of major risk. With that in mind, suppliers are requesting any electronic or paper POD are completed and signed by the driver only (under supervision from site) and is accepted by customers as confirmation of the delivery.
With office workers working remotely in bid to minimise contact with drivers. Depending on the facilities available to the driver, there will be potential delays in obtaining POD’s verifying any waiting time charges. With that in mind, vehicle detention charge invoices are to be sent to Ligentia without POD’s if not possible to supply at the time. All POD’s will still be stored and when possible at a later time and still required, will be sent to us
Suppliers are requesting that all drivers be permitted to remain in their vehicles while on any customer premises. At several sites that drivers attend, on arrival they are asked to use communal waiting rooms. In the current climate, this is not the safest option and therefore drivers should be allowed to follow the ‘social distancing’ policy and remain isolated in their vehicles for the duration of their time on sites. Suppliers understand this may cause changes to current site rules but due to the unprecedented situation we find ourselves in, this request needs to be followed where possible.
Whilst this is a legal requirement, it is also very important in the fight against COVID-19. Hauliers are clamping down hard on this and should a customer refuse the driver toilet facilities under any pretext of COVID19, suppliers will pull their driver out and apply a full wasted haulage charge.