Please find below a notification released by the Port of Felixstowe on 18th September 2020 -
We are currently experiencing a high demand for both road and rail capacity.
The situation has been caused by a sharp spike in import container volumes, along with a high proportion of late vessel arrivals.
The weekly import volume for the last two weeks has been over 30% higher than average levels.
This is exacerbated by unusually high levels of empty containers at the port and the impact of the ongoing Covid-19 crisis on resource availability.
As a result, our service standards are not currently where we would like them to be and we apologise for any inconvenience caused.
In order to bring performance levels back to that expected by our customers, we are taking the following measures:
- Increasing our VBS booking availability to over 4,300 vehicles per day.
- Opening on Sunday for haulage collection.
- Working with our customers to temporarily slow down and reduce the number of empty containers being returned to the port by rail and road, to ensure we do not run out of storage space.
- Recruiting and training over 100 additional front line equipment drivers which had not been possible during lockdown.
- Improving labour availability, and preparing for a possible second wave of Covid -19, by securing private testing for our employees to minimise the period people need to self-isolate if they, or a family member, display symptoms.
Thank you for your support and understanding. We are confident that these measures and the continued close cooperation with our partners will address these operational challenges.