We are delighted to confirm that our Ligentia team in Australia have successfully attained a number of ISO accreditations.
The standards attained, with certification underway, are:
- ISO 9001:2015 (quality management system – ability to consistently provide products and services that meet customer and regulatory requirements)
- ISO 14001:2015 (environmental management system that can be used to enhance Ligentia’s environmental performance)
- ISO 45001:2018 (IMS is compliant with the world’s international standard for occupational health and safety, and is used / followed to protect our employees and visitors from work-related accidents and ill health, as well as proactively improving our OH&S performance)
Through the attainment of these ISO accreditations, Ligentia is able to provide increased confidence to customers and stakeholders that the service they receive is of a high quality. The standards ensure we take a consistent approach to services both internally and externally and allow continual improvements to take place within the business (including increases in efficiency and productivity) based on the measuring and monitoring of performance.
Additionally, we will be able to build even stronger relationships with our customers and suppliers, while at the same time providing confidence to key stakeholders and regulatory authorities that the business is being managed well.
Speaking regarding Ligentia Australia’s achievements, Dean Neville, Managing Director – Australia, said:
“We started our disciplined IMS journey some five years ago, continuously testing ourselves via external half-yearly workplace auditing alongside our day-to-day management and operational process improvement initiatives. Over the last three years, auditor feedback about our 3PL warehouses has reviewed our practices as at or above the standards required to be considered in the ISO application process.
“We committed to the application process in late H2 2020 and went through rigorous ISO auditing in early 2021. We passed all of the testing. Ultimately, the standards achieved are testament to how we operate together in a daily basis – but it’s certainly nice to be able to rightfully reference the globally recognised accreditations too!"
We look forward to continuing to work to these standards to provide the best service possible for all.