Please be advised that the situation with the empty container depots in Melbourne is continuing to decline.
At certain empty container depots, the delay can be up to three hours to dehire an empty container. This has resulted in a large number of containers having to be double handled through depot and then dehired at a later date. This inefficient process has been driven by the lack of capacity at empty container depots in Melbourne.
Ligentia has so far been absorbing the cost of this additional service from transport providers. However, the situation is now at a point where an additional charge will have to be made for container lifts via depot.
We cannot stress enough that this is an industrywide issue and is unfortunately beyond our control. Please also note that a container delivery is not completed until the empty container is dehired. The current empty park issue is creating a considerable degree of stress to maintain delivery integrity.
We urge all customers to provide empty pick-up requests as far in advance as possible. Where applicable, we will advise you of any containers where it will be necessary to apply the container lifts fee and demurrage charges.
We appreciate your support and understanding of this situation.
Should you have any queries relating to the above, please contact the Ligentia team.