Supporting our ‘PDF-only’ shipping document policy

Processing commercial invoices for customs clearance entries can often be a time-consuming task that comes with a degree of risk due to the need for manual data entry.

As such, one of our top priorities here at Ligentia is to automate the process as much as possible via real-time data extraction of commercial invoices. This will support increased accuracy of customs declarations and reduce the risk of delays, as well as freeing up time to spend on value-added activities.

In order to support this technology, we would like to ask all customers to submit their commercial invoices to Ligentia in PDF format. Where possible, we would appreciate customers liaising with their suppliers across the globe to support our ‘PDF-only’ policy when submitting shipping documents to our overseas offices and partners.

We are, of course, also communicating directly with our suppliers to ensure the same on our side.

Please contact our Customer teams with any enquiries relating to specific bookings.