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  2. FAQ's

FAQ's

Frequently asked questions from across the Ligentia customer base

Here to help

  • How do I import from China to the UK?
  • What are the benefits of implementing a bonded warehouse?  
  • What is CHIEF?

General

  • 2022 ASEAN Public Holidays
  • 2022 Australia & New Zealand Holidays
  • 2022 China Holidays
  • 2022 Hong Kong Holidays
  • 2022 Indian Sub-continent Holidays
  • 2022 UK Holidays
See all 24 articles

Ocean Freight

  • How big is a Shipping Container?
  • How Many Pallets Fit into a Shipping Container?
  • What are the Different Container Types?
  • What are the Maximum Cargo Weights for Containerised Road Haulage in the UK?
  • What is a Blank Sailing?
  • What is a Transhipment Port?
See all 9 articles

Air Freight

  • What does saver service mean?
  • What does consol service mean?
  • What does premium service mean?
  • What does deferred service mean?
  • What is a known shipper?
  • How quickly is my cargo available once the flight has landed?
See all 17 articles

Popular Support Requests

  • How can I Contact you on Live Chat?
  • How can I contact you on WeChat?
  • How can I Contact you on WhatsApp?
  • How do I sign into the Customer Hub without a password?
  • How do I sign into the Customer Hub?

Glossary

  • 3rd Party Logistic (3PL)
  • Actual Time of Arrival (ATA)
  • Actual Time of Departure (ATD)
  • Advanced Shipment Notification (ASN)
  • Airway Bill (AWB)
  • Bill of Lading (B/L)
See all 73 articles

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