FAQ's
Frequently asked questions from across the Ligentia customer base
COVID-19
- Are Ligentia offices operational currently?
- If our facilities have to close as a result of quarantine restrictions will we be charged demurrage and detention?
- What documentation do I need to provide if I am looking to ship hand sanitiser?
- What documentation do I need to provide if I am looking to ship surgical masks?
General
- Critical Path Method (CPM)
- What are the benefits of implementing a bonded warehouse?
- What is a 3PL service?
- What is a 4PL Service?
- What is a Carrier Bill of Lading?
- What is a Commodity Code?
Ocean Freight
- How big is a Shipping Container?
- How Many Pallets Fit into a Shipping Container?
- What are the Different Container Types?
- What are the Maximum Cargo Weights for Containerised Road Haulage in the UK?
- What is a Blank Sailing?
- What is a Transhipment Port?
Air Freight
- What does saver service mean?
- What does consol service mean?
- What does premium service mean?
- What does deferred service mean?
- What is a known shipper?
- How quickly is my cargo available once the flight has landed?
Popular Support Requests
Glossary
- 3rd Party Logistic (3PL)
- Actual Time of Arrival (ATA)
- Actual Time of Departure (ATD)
- Advanced Shipment Notification (ASN)
- Airway Bill (AWB)
- Bill of Lading (B/L)