Jordan Prangnell
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Activity overview
Latest activity by Jordan Prangnell-
Jordan Prangnell created an article,
How can I Contact you on Live Chat?
1. You can contact us on Live Chat through the Customer Hub or on Ligentix, first you will need to login and then look out for the below logo on all Ligentix pages or the home page of the Customer...
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Jordan Prangnell created an article,
How can I Contact you on WhatsApp?
1. You can contact us on WhatsApp through scanning this QR code: 2. Please click here if you would like to contact us via the Web App 3. Alternatively just save this number in your phone and drop...
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Jordan Prangnell created an article,
What is an Ocean Alliance?
An Ocean Alliance is a group of carriers who have agreed to share their fleet of ships. This enables them to extend their service offerings and geographic coverage whilst fully utilising their vess...
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Jordan Prangnell created an article,
What is a Transhipment Port?
A transhipment port is where a shipping container is offloaded from one vessel onto another vessel at a specific port en-route to the final destination. This typically adds lead time and risk of d...
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Jordan Prangnell created an article,
What is a Blank Sailing?
A blank sailing is when a carrier cancels the call of a vessel, this may be to a specific port or the whole loop. Normally when carriers cancel the call to a specific port it may be down to w...
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Jordan Prangnell created an article,
Why do I need a Commodity Code?
Importers will need a commodity code so their clearing agent, usually a freight forwarder can lodge their customs declarations on the importers behalf. It's important to define the correct commodi...
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Jordan Prangnell created an article,
What is a Commodity Code?
A commodity code is a unique code typically made up of six, eight or ten digits long which define: the customs duties applicable to the goods the preferential treatments that apply to them goods...
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Jordan Prangnell created an article,
How do I sign into the Customer Hub?
The URL to gain access to the Customer Hub is: https://customer-hub.ligentia.com/ 1. Signing into the Customer Hub after already signing in before: If you have signed into the customer hub before...
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Jordan Prangnell created an article,
What are the Different Container Types?
We have listed all the different container types available below. The majority of Ligentia cargo is moved in dry storage container. These are the the most commonly used shipping containers globally...
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Jordan Prangnell created an article,
How Many Pallets Fit into a Shipping Container?
Containers come in a range of different sizes depending on the type and amount of cargo there is to ship. Learn more about the different container types here. The number of pallets that can fit int...